Privacy policy
Last updated: November 13, 2026
This policy covers the Ravitrack app (iPhone, Android) and the ravitrack.com website, published by Maxence Picot (Pikko Studio). For any question about your data: contact@ravitrack.com.
What we collect and why
| Data | Why |
|---|---|
| Account: email address, sign-in method (Apple, Google or email), first name | Sign you in, show your name to your crew, find your data on all your devices. |
| Runner profile: reference pace, experience, units, nutrition targets | Estimate your split times and your nutrition needs. |
| Race plans: GPX files, aid stations, cut-offs, nutrition, gear, notes | Run the app and share the plan with the crew members you invite. |
| Location during a race only (position, accuracy, altitude, speed, battery level), between "Start the race" and the finish, including in the background | Show your crew where you are and when you will reach the next aid station, then compare planned and actual. Positions are deleted 30 days after the race; the summary kept for your analysis stays until you delete the race. |
| Notification token of your phone | Send notifications to crew members (start, approach, delay, finish…). |
| Subscription status (sent by Apple or Google via RevenueCat) | Unlock Premium. We never see your payment details. |
| Usage statistics and crash reports, without advertising identifier (Firebase Analytics and Crashlytics) | Understand what is used and fix errors. |
Your location
Location is never collected outside a race you started yourself. You give your consent for each race, an indicator stays visible while tracking is on, and you can stop sharing with your crew at any time. Only the crew members you have accepted can see your positions.
What we don't do
No ads, no ad tracking, no selling or sharing of your data for commercial purposes. The website sets no cookies.
Where and for how long
Your data is hosted in the European Union (OVHcloud, France) for as long as your account exists, except positions (30 days after the race). Sign-in, notifications and usage data are processed by Firebase (Google). Messages sent through the contact form are deleted after 12 months.
Deleting and exporting your data
In the app: Profile → "Export my data" or "Delete my account". Deleting your account erases your races, positions, files, products and checklists from our servers, as well as your sign-in account. An active subscription is cancelled from your Apple or Google account.
Service providers
Firebase (Google) for sign-in, notifications, usage statistics and crash reports; RevenueCat, Apple and Google for subscriptions; OVHcloud for hosting; IGN and Open-Meteo for the altitude of a GPX without altitude (positions of the course only, never yours).
Your rights
You can access, correct or delete your data, object to its processing or ask for its portability by writing to contact@ravitrack.com. You can also lodge a complaint with the CNIL (cnil.fr) or your local data protection authority.
Age
Ravitrack is intended for people aged 16 and over.